Lakas Bayanihan Credit Cooperative (LBCC) Privacy Policy

Lakas Bayanihan Credit Cooperative Member Management System (LBCC-MMS) is the online member portal of LBCC where members can access and update the information relevant to their membership to this cooperative. LBCC is committed in upholding your rights to privacy and in this Privacy Policy, we outline how we collect and manage the information (collectively, ‘data’) you provide to us through your use of our website, and when you avail of our services.

LBCC uses and processes your information in accordance with the Philippine Data Privacy Act of 2012, and all applicable laws. This Privacy Policy should be read in conjunction with our Terms and Conditions of Use.

Please read this Privacy Policy carefully before accessing and using our platform. By accessing or using our platform you are accepting the practices described In this Privacy Policy. If you disagree with any term provided herein, you may not access or use the services.

1. Information we collect from you:

   The data collected by LBCC will undergo ‘processing’, activities that includes, but is not limited to collecting, storing, organizing, updating, erasing and destroying member’s personal and work information as listed below:

   • Name, age, gender, date and place of birth, addresses, contact information such as email and phone numbers, identification cards and the information contained therein.
   • Work information such as unit, rank, classification, gross income, payslip numbers, work address, work-related documentation and the information contained therein.

2. How we use your information:

   Information collected will be used in the following purposes:

   • Operations such as member management, loan processing, billing & collections, and other business operations
   • Research and business development to improve product lines and services
   • Promotions and marketing initiatives through mail, email, SMS and other means of communication
   • Loan collections
   • Processing of loan proceeds and other disbursements
   • Disbursement of benefits

3. Sharing your personal information:

   LBCC shares the data we collect to its authorized third parties such as financial institutions, insurance providers, collection agents, and other contractors. Data sharing for commercial purposes shall be covered by the Data Sharing Agreement between LBCC and the third party, and such shared data shall be protected in accordance with the provisions of the Data Privacy Act of 2012 and its IRR.

4. Data retention:

   We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Access your information:

   Users may request access to their personal information and request corrections or deletions as necessary.

6. Security of your personal information:

   We implement security measures to protect your personal information from unauthorized access or disclosure.

7. Your rights:

   Users have certain rights regarding their personal information as outlined in the Data Privacy Act of 2012. every member has the right to be informed, to object, to access, to rectify, to erase, and to be indemnified for damages due to the violation of his rights.

8. Age Restrictions for Minors

   We do not accept membership of minors at LBCC.

9. Updates to this Privacy Policy:

   This policy may be updated periodically. Users are responsible for reviewing changes.

Contact us:

Email: info@lakasbayanihancreditcoop.com

Address: 2nd Level PNP Parking Bldg., Camp Rafael Crame, Quezon City, Philippines

Phone Numbers: 09674402896 (Globe) 09998433623 (Smart) 0286826897 (Landline)